Why this program
NEXUS Scale for companies with multiple departments and channels and a high conversation volume: company-wide automation with reports, daily monitoring, and weekly reviews.
What you receive
How we work with you
- 1Understanding usage
Channels, conversation volume, and data.
- 2Program selection
According to load, not system name.
- 3Setup
Data, channels, and training, paid once.
- 4Operation and Monitoring
Hosting, monitoring, and monthly reports.
What we need from you
- Department and service data
- Access to channels and systems
- A follow-up lead on your side
Not included in the price
- Setup fees (one-time)
- Paid and promotional WhatsApp messages: according to Meta's rates on your account
- Third-party fees and independent licenses
- Taxes, if applicable
- Usage exceeding the plan: reviewed and agreed upon via an addendum
How We Measure Success
We measure what matters to your business, not vanity metrics. We never promise results outside our control.
Frequently asked questions
What is meant by smart response?
A response written by the AI assistant. The number is a reference ceiling within your AI balance limits, not a guarantee for every message type.
Do conversations = number of clients?
No. A conversation may recur from the same person, and the number is an estimate based on 8–12 responses per conversation.
What if usage increases?
We measure it, then agree on the increase via an addendum before applying it; we do not charge you for any increase you have not approved.
Is custom hosting available?
Yes, via dedicated or enterprise hosting under a separate technical and financial proposal based on the required resources and security.
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